Control Systems

Control System Scope of Work: What to Include Before You Ask for Quotes

A clear control system scope of work helps you compare integrator bids on the same basis and reduce surprises during startup. Here is what to document before requesting quotes.

By Pro-Tech Systems Group, Akron, Ohio

Key takeaways

Why vague scopes produce unusable quotes

A control system scope of work defines project boundaries, existing equipment, required behavior, deliverables, and acceptance criteria. It gives integrators a common basis for quotes and helps reduce change orders.

A request to upgrade a programmable logic controller (PLC) or replace a human-machine interface (HMI) leaves too much open. One bidder may include code conversion only, while another includes wiring changes, drawing updates, and training. Those proposals describe different jobs.

Price depends on the existing system, sites, input/output (I/O) points and tags, communication methods, and panel additions or updates. Identify unknowns instead of leaving bidders to make different assumptions.

Pro-Tech Systems Group is based in Akron, Ohio, and provides PLC programming, control panel design and fabrication, and supervisory control and data acquisition (SCADA) integration. Review control system integrator questions alongside your control system scope of work so you evaluate engineering, testing, and support as well as price.

Core elements of a control system scope of work

Use these categories as the backbone of your bid package. Mark missing information clearly and assign responsibility for confirming it.

Project Goal and Boundaries

State the operational goal and identify equipment included or excluded. Define interfaces with upstream equipment, downstream equipment, existing controls, and plant systems.

Existing System Inventory

List PLC and HMI platforms, software versions, networks, installed I/O, and available spares. Identify current drawings, code backups, access credentials, and any documentation gaps.

Control Narrative per Area

Describe automatic sequences, manual operation, permissives, interlocks, and responses to faults or lost communications. State restart behavior and identify safety functions requiring separate review.

I/O and Tag List

Separate hardwired signals, networked device data, and calculated tags. Include instrument ranges, engineering units, signal types, device locations, and required data collection.

Hardware and Panel Requirements

Specify approved equipment, enclosure ratings, environmental conditions, wiring conventions, and spare capacity. If the plant requires an Underwriters Laboratories (UL) 508A listing, state that explicitly.

Software and Licensing Ownership

Identify required platforms, versions, runtime licenses, and development tools. Define ownership and transfer terms, source-file access, and secure delivery of credentials needed for maintenance.

HMI Screen and Alarm Philosophy

List required displays, trends, recipes, operator controls, and access roles. Define alarm priorities, response expectations, acknowledgment behavior, and applicable plant alarm-management requirements.

Network and Cybersecurity Rules

Describe communication paths, segmentation, remote access, and firewall responsibilities. Identify who approves network changes and how backups and support access will be managed.

Documentation Deliverables

Require electrical drawings, panel layouts, network diagrams, commented source code, manuals, and as-built records. Specify editable file formats and when each deliverable must be submitted.

Startup, Training, and Support

Define commissioning responsibilities, permitted outages, operator training, and maintenance training. Include warranty terms, support arrangements, schedule milestones, and the process for pricing changes.

How to build your scope document step by step

Start with field information, then define operation and acceptance in your control system scope of work. Record unresolved items so bidders can identify allowances and exclusions rather than hide assumptions.

01

Audit the Installed Base and Drawings

Have qualified personnel inspect affected equipment under plant electrical safety procedures. Compare drawings with installed hardware and record discrepancies. Use this inventory when planning PLC upgrades and migration strategies.

02

Count Signals and Map Field Networks

List local and remote I/O, instruments, drives, and communication protocols. Check device compatibility and required gateways rather than assuming existing connections will work with replacement hardware.

03

Interview Operators and Maintenance

Capture confusing screens, recurring faults, and manual workarounds. Separate requested improvements from existing behavior that must remain unchanged. Use those decisions to guide control system programming and test cases.

04

Establish the Division of Responsibility

Assign hardware purchasing, panel fabrication, installation, field wiring, instrument calibration, and network configuration. Name the party responsible for verifying each interface between contractors.

05

Define Downtime Windows and Phasing

Coordinate outages with operations and maintenance. If shutdown options are limited, request an engineered migration plan with temporary operating arrangements, rollback conditions, and safety review.

06

Set Acceptance and Change Rules

Define required tests, records, training, and closeout documents. Require written approval for scope changes, including their price and schedule effects, before additional work begins.

Vague wording vs clear wording in requests for quote

A request for quote (RFQ) and its control system scope of work should describe requirements that bidders can verify. Attach equipment schedules and narratives rather than inserting arbitrary quantities or unsupported performance targets.

Scope AreaVague WordingClear Wording
PLC MigrationUpgrade the obsolete PLC.Replace equipment identified in the inventory, preserve approved sequences, and document hardware compatibility and spare capacity.
HMI and SCADAProvide new operator screens.Develop displays from the approved screen list, including controls, trends, alarms, diagnostics, and access permissions.
Alarm ManagementAlarm all critical points.Configure alarms from the approved alarm list and plant philosophy, using ANSI/ISA-18.2 alarm management practices where specified.
Control PanelsSupply a new control panel.Meet the specified enclosure, environmental, wiring, and listing requirements. Provide drawings for approval before fabrication.
Field InstrumentsConnect existing transmitters.Use the instrument schedule to verify signal compatibility, power requirements, scaling, and end-to-end readings.
Testing and CommissioningTest thoroughly and help with startup.Execute approved factory and site test procedures, record results, resolve deficiencies, and obtain owner sign-off.
DocumentationProvide software backups.Deliver editable drawings, commented source files, license records, authorized access credentials, and final as-built documentation.

Who supplies what: defining the responsibility matrix

A responsibility matrix in your control system scope of work assigns each task to the owner, integrator, or electrical contractor. Include both who performs the work and who accepts it.

Do not stop at broad headings such as installation or commissioning. Split tasks at the handoff points where missing materials, wiring, or approvals could delay startup.

Use separate entries for the following responsibilities.

  • Procurement: Controllers, computers, switches, instruments, and drives.
  • Panel fabrication: Assembly, internal wiring, inspection, and shop testing.
  • Installation: Removal, mounting, conduit, cabling, and field terminations.
  • Instruments: Calibration, configuration, and loop verification.
  • Networks: Address assignment, firewall changes, and remote access approval.
  • Software: License purchasing, registration, backups, and source-file delivery.

This division also helps when reviewing SCADA system cost. A proposal should identify what is included, what the owner supplies, and what depends on field verification. Require bidders to flag deviations from the responsibility matrix.

Control panels and simulation equipment prepared for factory testing

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Assign purchasing, installation, programming, and testing responsibilities.

Factory and site acceptance testing

Include a factory acceptance test (FAT) and site acceptance test (SAT) in your control system scope of work. Define test coverage, witness responsibilities, acceptance criteria, and how unresolved items will be handled.

The FAT checks the system before shipment using simulated I/O signals. Verify logic, screens, alarms, and relevant panel wiring against the approved narrative. Record results for signature by the integrator and owner’s representative.

The ISA article on bypassing the factory acceptance test provides useful background for planning this work. Factory simulation cannot prove actual transmitter calibration, field wiring, motor rotation, or loaded process performance.

The International Society of Automation (ISA) publishes ANSI/ISA-62381, also designated International Electrotechnical Commission (IEC) 62381. It defines requirements and checklists for factory acceptance, factory integration, site acceptance, and site integration testing. The ISA-105 standards committee covers commissioning, loop checks, and factory tests.

After installation, use SAT procedures to verify field connections, instruments, equipment interfaces, and required operating sequences. Distinguish dry checks from process testing and obtain operating authorization before moving equipment. State whether acceptance and warranty commencement occur at the same milestone.

Pre-RFQ checklist for plant engineers and maintenance managers

Check the control system scope of work package before issuing it. Give every bidder the same drawings, revisions, and written answers to clarification questions.

Tailoring the scope to your industry and process

The document structure stays similar across industries, but a control system scope of work must include a control narrative that matches the process. Describe operating constraints rather than relying on a generic equipment specification.

For automated wastewater treatment systems, identify how treatment and collection operations will continue during cutover. Define approved temporary controls, reporting requirements, and remote lift station communication behavior.

Aeration uses a large share of wastewater plant energy. A dissolved oxygen control scope should address sensor placement, blower operating limits, air-header pressure constraints, and response to sensor failure. Instrument selection must match the measurement and installation conditions.

In metals production, describe feed accuracy, strip variation, tool protection, and recipe handling. That example does not define the requirements for another line.

Keep machine control, production data collection, and business-system interfaces distinct in the specification. Readers can call 330-773-9828 to discuss control system requirements with Pro-Tech Systems Group.

Wastewater aeration basin with piping and a local control cabinet

Talk to an engineer about your project

Pro-Tech Systems Group designs, programs and supports control systems from Akron, Ohio. Call 330-773-9828 or send us your scope.

Frequently asked questions

A control system scope of work defines an automation project’s boundaries, equipment, required operation, responsibilities, deliverables, and acceptance criteria. Plant owners use it to give integrators a common basis for quotes.

A control narrative is useful even when converting existing programmable logic controller code. It identifies intended operation, separates approved behavior from legacy workarounds, and provides a basis for testing. Do not remove existing logic without reviewing its purpose.

A factory acceptance test checks the system before shipment using simulated signals. A site acceptance test checks the installed system, including field connections and required operating behavior. Define which tests need actual process operation and which can be completed without it.

Identify missing drawings, inaccessible code, and uncertain wiring in the control system scope of work. Assign field verification before final design, or request a separate discovery task. Require bidders to explain assumptions and how newly discovered work will be approved.

Specify plant ownership where available and appropriate under the software vendor’s terms. Require editable source files, backups, license records, and authorized maintenance access. Security credentials should be transferred securely, not removed simply to make the system easier to access.

Control system pricing depends on the existing system, sites, points and tags, communication methods, and panel additions or updates. Document those conditions and request clear assumptions and exclusions. A clear control system scope of work improves comparison but does not guarantee a particular price.